Privacy Policy
A concise explanation of what Dovar Labs does and does not collect when you browse the website, contact support, or purchase through third-party platforms.
Information collected
Dovar Labs does not automatically collect personal data through a custom analytics or marketing stack on this website. If you browse the site without contacting us, the site is intended to remain informational only.
If you choose to contact Dovar Labs by email, Telegram, MQL5, or the contact form flow, the information you provide voluntarily — such as your name, email address, account details you choose to share, and message content — is received only for communication and support purposes.
Third-party services
Product sales, licensing, payments, and buyer protections are handled through the MQL5 Marketplace operated by MetaQuotes Ltd. Any transaction data related to purchases is processed under the policies and terms of that platform, not stored directly by Dovar Labs.
The site may also load third-party assets such as Google Fonts or content from MQL5-hosted product images. Those providers may process basic technical data such as IP address requests according to their own policies.
How communication data is used
Messages are used only to respond to support questions, pre-purchase questions, or custom development inquiries. Dovar Labs does not state or imply that this communication data is sold, rented, or used for unrelated advertising purposes.
- Answering support and setup questions
- Handling custom development discussions
- Clarifying product fit, compatibility, or troubleshooting
Data storage and retention
Any communication records are stored only through the normal platforms used for communication, such as email or messaging tools. Dovar Labs does not describe a separate customer database on this site.
Information is kept only as long as reasonably necessary to manage ongoing communication, support, or project context.
Your rights
If you want to request deletion of personal information shared directly with Dovar Labs, you may contact admin@dovarlabs.com. Requests will be reviewed and handled within a reasonable period, subject to any platform or legal retention obligations that may apply.
Policy changes
This privacy policy may be revised over time as the website, workflows, or third-party services change. The latest update date on this page reflects the most recent revision.